NDIS Support Coordination

Support Connection

Developing participants’ capacity to make use of social, local, and government-funded assistance is what we mean by ‘support connection’.

Our skilled support coordinators will be on hand to assist you in understanding and going through the NDIS support services that were allocated in your NDIS Plan.

Level 2, Coordination of Supports (Support Coordination)

Support coordination is a service that assists you in maximizing the potential of your NDIS plan.

The support coordinators we employ are experienced and knowledgeable in helping you comprehend and make use of your NDIS plan to achieve your desired goals, connecting you with NDIS providers, community, mainstream, and other government services, and helping you develop your confidence and expertise to access and manage your support

Psychosocial Recovery Coaching

Our Psychosocial Recovery Coaches are available to help people with psychosocial disabilities to experience a more fulfilling and productive life. These coaches will support participants in taking charge of their lives and tackling the daily difficulties better. They work with participants, their families, caregivers, and other services to establish, plan out, and put into action a recovery plan and help with organising NDIS and other resources.

Participants can select a recovery coach with lived experience or knowledge of psychosocial disability and mental health.

Level 2, Coordination of Supports (Support Coordination)

Support coordination is a service that assists you in maximizing the potential of your NDIS plan.

Level 3, Specialist Support Coordination

Our highly skilled Specialist Support Coordinators assist with addressing intricate hindrances that can impede participants from obtaining and keeping the right support. They collaborate with participants, their families, and carers to:

identify and understand the barriers impacting the participant’s ability to access, use and maintain their supports.
find and try solutions to address these barriers.
establish a process to overcome these barriers, including prioritising factors that need to be addressed first and what supports need to be in place immediately.

In some cases, an individual will require a service plan to tackle considerable complications in their life. Our Specialist Support Coordinator will collaborate with the individual, their family and carers to discover a wide range of supports that are either funded or other types of support that can assist the individual to make use of their plan.

Specialist support coordinators should design a service plan which:

ensures all services can work effectively and cohesively together to help a participant pursue their goals.
establishes processes to enable communication, cooperation, and collaboration within the participant’s network of funded and non-funded supports.
helps the participant, their family, and their carers to resolve issues and unexpected situations.
ensures consistent delivery of service and access to relevant support in a crisis or unplanned event.

After a service plan is created, a participant’s Specialist Support Coordinator can assist the participant and their circle of support to implement the service plan.